Travelling with children should be uncomplicated but also a special experience for the whole family. Vienna Airport endeavours to make your travel experience, even with very small children, as pleasant as possible. For this purpose we offer the following facilities:

FAMILY FUN GATE – A WORLD OF ADVENTURE FOR CHILDREN

Our Family Fun Gate at Terminal 3 just after the shopping area at the start of the F gates is a special attraction for children. In an area of around 70 m² they can enjoy various activities including a slide, climbing wall, climbing frame and labyrinth with punch bag, revolving door and foam snakes. It is designed for children between 4 and 10 years of age. There is a changing table for very small children and seats for adults. Admission is free of charge and the area is open round the clock.

FAMILY CORNER

Family Corner is a special area for children at the F gates and G gates in the transit area. As a special feature there are interactive screens where kids can prevent objects from flying. There is also a play area for small children next to the G gates. We should like to point out that Family Corner is not supervised by airport staff.

BABY CARRIAGE LOAN SERVICE

Families who have checked in their own baby carriages can borrow one free of charge at the Baggage Service Center  in Terminal 3. They can then simply leave the carriage with the gate agent when they board the plane.

CHANGING TABLES

There are changing tables in most of the large toilet areas.

VISITAIR CENTRE AND VISITORS’ TERRACE

You don’t have to be travelling to use our VISITAIR Centre or visitors’ terrace. Simply call in at the airport and find out how it functions, or take a look at what’s happening on the apron.

In the event that your passport has expired, forgotten, or in case of the loss of this document, you may have an emergency passport issued to you at Vienna Airport.

REQUIREMENTS

  • Austrian citizenship
  • Proof of urgent flight on this date (e.g. boarding card)
  • Airline or border police confirms the necessity
  • Official photo ID (e.g. expired passport, driver’s license,…) or an independent witness with photo ID
  • A passport photo (portrait format 35 x 45 mm) that meets passport criteria and is no older than six months
  • In case of a name change: additional marriage certificate or name change notice
  • You must apply in person for the issuance of an emergency passport. The issuance takes approximately 30 minutes.
  • The emergency passport shall be issued for the duration of the trip.

COSTS

Emergency passport: 75.90 Euro cash

Emergency passport for minors:

  • Up to two years of age: free of charge for first issue
  • From two years onwards : 30.00 Euro cash
  • From 12 years onwards: 75.90 Euro cash
 

Some items purchased on your trip need to be declared with customs when you enter Austria.

When entering Austria from a non-EU country, the following restrictions apply to the items that may be brought into the country per person:

ITEMS WORTH UP TO APPROX. €430

 

200 cigarettes

or

50 cigars

or

100 cigarillos

or

250 g tobacco

or

a combination of the above

and

4 l wine

and

1 l spirits with an alcohol content of over 22% by volume

or

2 l spirits/ aperitifs with an alcohol content of less than 22% by volume

or

2 l champagne/ sparkling wine/ liqueur wine

or

a combination of the above

For other items the approximate maximum value is €430 per person and €150 per person for travellers under 15 years of age (€430 applies only to air passengers; for travellers by road the exempt amount is €300). The alcohol and tobacco amounts apply to persons aged 17 years or more.

The limits cannot be added for customers travelling together. For example, you are not entitled to import an item worth €860 duty free together with another passenger.

CUSTOMS REGULATIONS WHEN LEAVING AUSTRIA

When leaving countries outside of the EU the import regulations of the country concerned apply.

Non-EU citizens may claim a VAT refund for items purchased.

IMPORT AND EXPORT OF CASH

The transport of cash or other means of payment (travellers’ checks, gold bars, gold coins, etc.) worth more than €10,000 into and out of the European Union is subject to declaration with a customs office in accordance with Reg. (EC) 1889/05 art. 3 para. 2.

Declaration forms can be obtained at the customs counters or the customs office. 

EXPORT OF GOODS

For the currently valid export regulations please see the relevant page on the Federal Ministry of Finance website.

The  customs office for exports at Vienna International Airport is on Arrival Level 0 .